Privacy policy

Last updated: May 20, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.prankcertificates.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device, often including an anonymous unique identifier. Learn more and how to disable cookies at http://www.allaboutcookies.org.
  • Log files – track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – electronic files used to record information about browsing behavior.
  • Meta Pixel (Facebook Pixel) – used to understand your interactions with our Site and deliver relevant advertising. You can manage your ad preferences here: https://www.facebook.com/settings/?tab=ads.

Additionally, when you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

This is “Order Information.”

When we say “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Fulfill orders (processing payment, arranging shipping, providing invoices/confirmations).
  • Communicate with you.
  • Screen for fraud or potential risk.
  • Send you marketing, promotions, or updates in line with your preferences.

We use the Device Information to:

  • Screen for fraud and risk (e.g., IP address checks).
  • Improve and optimize our Site.
  • Analyze customer browsing and ad campaign success.
  • Notify you of specials and promotions.

When you purchase, we collect details such as name, address, and email to process your order. When you browse, we may collect your IP address, browser, and operating system details.

Email Marketing (if applicable): With your permission, we may send store updates, promotions, or product news.
Text Marketing (if applicable): With your permission, we may send SMS messages about products, promotions, and abandoned cart reminders.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted ads and marketing communications. Learn more about targeted ads here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads here:

Or via the DAA’s portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (EUROPEAN CUSTOMERS)

If you are a European resident, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections, updates, or deletion.
  • Object to certain processing or withdraw consent.

If you would like to exercise these rights, please contact us at the details below.

We process information to fulfill contracts with you (e.g., fulfilling orders) or pursue our legitimate business interests. Your information will be transferred outside Europe, including to Canada and the U.S.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the right to request:

  • Access to your personal information.
  • Deletion of your personal information.
  • Information on how your data is shared.

To exercise these rights, contact us at info@prankcertificates.com.

We do not knowingly “sell” the data of minors under 16.

DATA RETENTION

We keep Order Information for our records unless you ask us to delete it.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in practices, legal, or regulatory requirements. Updates will be posted on this page with a new “Last Updated” date.

CONTACT US

For more information, questions, or complaints, contact us at:
📧 info@prankcertificates.com